email-EmailAlarmAcknowledger

The EmailAlarmAcknowledger component provides a way to acknowledge alarms by sending an email reply to an email alarm notification. This component is available in the email palette and works with alarm notifications that are sent out using the OnCallService or directly from the EmailService.



PropertyValueDescription
Statusread-only
Reports the condition of the entity or process at last polling.

{ok} indicates that the component is licensed and polling successfully.

{down} indicates that the last check was unsuccessful, perhaps because of an incorrect property, or possibly loss of network connection.

{disabled} indicates that the Enable property is set to false.

{fault} indicates another problem. Refer to Fault Cause for more information.

Enabledtrue or false
Activates (true) and deactivates (false) use of the object (network, device, point, component, table, schedule, descriptor, etc.).
Ack Alarms From Same Sourcedrop-down listtrue acknowledges the current and all previous alarms from this source with a single email reply. For example, a single control point may go in and out of alarm repeatedly generating 23 unacknowledged alarms reported and displayed in the alarm console. With this property set to true, a single email acknowledgment can acknowledge all 23 alarms.

falseacknowledges a single alarm. Each alarm must be acknowledged separately.

Last Alarm Ackedread-only textDisplays the identity of the last alarm that was acknowledged.
Last Alarm Acked Timeread-only timeDisplays the identity of the last alarm that was acknowledged.
Last Alarm Acked Failure Timeread-only timeIf an attempt to acknowledge an alarm failed, a message with the time of the last failure displays.
Last Alarm Acked Failure Causeread-only textIf there has been a failure in the attempt to acknowledge an alarm, this field displays a message indicating the possible reason for the last failure.
Total Alarms Acked Todayread-only numberDisplays the current number of alarms that have been acknowledged for the day. This number is reset to zero at midnight.
Total Messages Received Todayread-only numberDisplays the current number of email messages that have been received for the day. This number is reset to zero at midnight.