Tracking alarms that use the OnCallService

The spy pages can provide helpful information for tracking alarms and debugging on-call processing. Spy page views are available for the OnCallLists and the OnCallRecipients.

  1. To open a spy page, right-click the OnCallList or OnCallRecipient in the Nav tree and click View > Spy Local.
    The OnCallList spy page opens.

    The spy pages provide important information including: the current On Call Priority assignment, the current On Call Contacts, and the current time Remaining until a notification is sent to the next On Call Contact if an alarm is not acknowledged.

  2. Click the refresh button to update the spy page information.