Setting up acknowledgment requirements

When an operator acknowledges an alarm, you can provide a set of common explanations to document the acknowledgment.

  1. Click Tools > Options > Alarm Console.
  2. Locate the Notes Required on Ack property and set it to true and click OK.
  3. To open the Edit window, click the chevron (>>) to the right of the Alarm Ack Responses property.
  4. To create a note, click Add.
    The system displays the Add window.

  5. Type a note in the add field. This information will help management track the alarm resolution process. You should provide realistic explanations for an acknowledgment without making the list too cumbersome.

When an operator acknowledges an alarm, the Notes window opens. This list provides standard alarm acknowledgment notes for the operator to include in the alarm record when acknowledging the alarm.