To Rotate OnCallLists

You can use the Rotate button to rotate the OnCallLists manually. The list can be rotated based on your choice, but when you rotate the list the priority of the list changes. It indicates that every user in the list drops to the next configured priority level down, the user with the lowest priority is circle back up to the highest priority.

There are two ways to rotate the list. Follow the instructions in the first bullet below to use the On Call List Manager view and follow the second bullet to use On Call Contact Manager view.

Use one of the following methods to rotate the OnCallList:
  • Navigate to On Call List Manager view, double-click any one the existing OnCallList. The On Call Contact Manager view opens and click Rotate.
  • Navigate to On Call Contact Manager view, select any one of the OnCallList from the existing list, and click Rotate button.

You can see the list of the priority changes.