On Call Contact Manager view

This view is the default view of the OnCallList component. The view displays a table listing of all contacts in the selected on-call list.



Columns

Column Name Description
Path Displays the path of the service.
Name
Provides descriptive text that reflects the identity of the entity or logical grouping.
Status
Reports the condition of the entity or process at last polling.

{ok} indicates that the component is licensed and polling successfully.

{down} indicates that the last check was unsuccessful, perhaps because of an incorrect property, or possibly loss of network connection.

{disabled} indicates that the Enable property is set to false.

{fault} indicates another problem. Refer to Fault Cause for more information.

Enabled
Activates (true) and deactivates (false) use of the object (network, device, point, component, table, schedule, descriptor, etc.).
Priority
Specifies the order in which the OnCallService sends alarm notifications to the OnCallContact. Colors graphically identify alarm priority levels. You set up Priority levels using the alarm options window. The contact with the lowest number (highest priority) receives notification first. An alarm that is not acknowledged within the designated time is forwarded to the next contact in the list.
Note: Contacts may share the same Priority number. The OnCallService sends an identical notification to all contacts that have the same priority number
User
Displays the currently-assigned user and provides a list of all users that are under the UserService.

To view or edit user information, open the User Manager view, which is the default view of the UserService.

User Alarm Recipient Displays the assigned recipient for each contact in the table.
Rotation Marker Displays the rotation marker.

Buttons

  • New creates a new device record in the database.

  • Edit opens the device’s database record for updating.

  • Rotate Reassigns the priority value of each user in the contact list to the next user in the list in a revolving manner.