onCall Configuration To configure the onCall functionality, you will perform the following steps: Adding and Configuring OnCall Service to the StationThis topic describes how to add the OnCall Service to the station and configure the OnCallList. The list contains people designated to be on-call during a particular period. When an alarm is raised in your station, the active people receive a notification about the alarm.Configure Contact Methods in AlarmServiceThe topic explains about how to contact the user when onCall contacts calls the particular on-call user in the scheduled list. The contact methods have been defined in the AlarmService to route alarms to users by adding the AlarmRecipients.To Create and Configure the On Call ContactsThis topic explains how to create and configure the OnCallContacts based on priority. It represents a pairing between the user and a contact. The user must adequately configure the contact method. When an alarm is raised in the station based on the configuration, contacts the particular user and the user receives a notification via email or sms.To Configure the OnCall ScheduleThis topic explains configuring the On-Call Schedule by using the Alarm Class and On Call Recepient in the Wiresheet. The On Call Service alarms are not handled automatically. You must determine and specify which alarms should be sent to your On-Call Lists and configure them to be routed. The alarms raised from the Alarm Class are handled by the On-call Lists. Based on the scheduling, the active user receives a notification when an alarm is raised. You can also verify the configured schedule, for a particular user, for a queried time period.Parent topic: onCall Overview