Acknowledging alarms from the alarm portal

This procedure acknowledges alarms from the alarm portal.

The alarm portal must be running and configured to include all desired alarm consoles before it can be used to acknowledge alarms.

  1. Click Tools > Alarm Portal.
    The Alarm Portal view displays in the view pane.
  2. If the Alarm Console does not appear in the Alarm Console Monitor table (top portion of the Alarm Portal), follow these steps:
    1. Right–click in the Alarm Console Monitor area and select Add Alarm Console
      The Add Alarm Console wizard appears.
    2. Complete the Add Alarm Console wizard by entering the following information:

      • Host address information, as needed (IP or dialup)

      • Credentials information (username and password)

      • Choose the desired console, by Ord (if more than one is present at the host address)

    3. Click the Finish button to complete the Add Alarm Console wizard.
      The alarm console appears in the Alarm Console Monitor table (top portion of the Alarm Portal view). Any alarms will appear in the Open Alarm Sources table (bottom portion of the Alarm Portal view).
  3. In the Open Alarm Sources table, select alarm the sources to acknowledge. To select multiple alarms, use the Shift or Ctrl keys.
  4. Do one of the following:
    • To acknowledge the latest (most recent) alarm, click Alarm > Acknowledge or click the Acknowledge button at the bottom of the console.
    • To acknowledge all alarms that are reported from a single source, click Alarm > Acknowledge All or click the Acknowledge All button at the bottom of the console.
    The latest or all alarms from each selected alarm source are acknowledged.